- Delivery Terms
• Orders are handed over to the courier within 2 business days after confirmation.
• Estimated delivery time is between 9-17 business days.
• Exact delivery time may vary between 10-22 business days depending on distance and logistical factors.
• In case of delivery delays, the customer will be informed in advance.
• Delivery charges depend on the selected delivery method and destination.
• If the customer notices any damage or defect upon receiving the order, they must contact us within 24 hours.
- Refund and Exchange Policy
• Faulty or incorrect products can be returned within 4 days of delivery.
• The returned product must be unused, with the tags intact, and in its original packaging.
• Return costs will be covered by the company only if the product is faulty or incorrectly shipped.
• If the customer is not satisfied with the size or color, an exchange can be arranged (subject to stock availability).